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Who We Are

Established nearly 25 years ago in a rented garage, Language World has since grown into one of California’s largest and most prestigious language access providers. Throughout our journey, we have been the voice for a diverse range of clientele including the Presidents of Mexico and Chile, expectant mothers, esteemed academic dignitaries and international delegations.

In 2009, we shifted from contracted interpreters to in-house employees, reinforcing our dedication to quality and advancing the professionalization of the language industry. Fast forward to 2017, we expanded our services by introducing a cutting-edge video remote call center, and more recently, relocated to a modern facility in Rancho Cordova, CA.

Driven by our team’s unwavering dedication and passion to inspire change, Language World continues to thrive and advance its mission of providing equitable language access for our communities.

 

Milestones & Achievements
Spanish World Inception

Spanish World, LLC is founded, later renamed Language World Services, Inc.

Fluency, Inc.

Spun-off our in-house custom scheduling platform into a separate company, Fluency, Inc. to license a HIPAA-compliant SaaS agency platform and Interpreter App for interpreting agencies, hospitals non-profits nationally.

MITI Test

First online validated linguistic assessment available to the medical interpreter (MITI Test).

Interpreting Breakthroughs

Independent to W-2 Interpreters
Transitioned all Independent Contract interpreters to W-2 employees a first for a California based on-site, spoken language interpreting agency.

 

Fluency Chosen as Key Vendor for Bay Area’s First Multi-Payor Interpreting Network
Fluency, Inc. selected as the primary vendor to establish the Bay Area’s first regional, multi-payor network for on-site spoken language interpreting in partnership with Alameda County, and the Alameda Contra Costa Medical Association.

Award-Winning PSA

Producer of the world-famous Interpreters Save Lives Public Service Announcement, a national ADDY Award-winning public awareness ad that has been utilized worldwide for teaching and public education purposes.

Growth & Impact

VRI Call Center
Opened Video Remote Interpreting call center in Sacramento – to provide overflow Spanish language interpreters to the Health Care Interpreting Network of nationally recognized hospitals.

 

Language World Learns
Launch of Language World Learns – fully interactive online training center currently with 50 hours of available CEU’s.

Staffing Solutions

Pioneered sourcing, and staffing of full-time/part-time shift workers for UCSF Hospital and Clinics and Children’s Hospital Oakland.

VRI Call Center

Opened state-of-the-art 21-seat VRI call center in Sacramento.

Collaboration & Technology

Partnered with American River College to offer preceptorships to students enrolled in the Healthcare Interpreting Program.

Deployed cutting-edge Twilio-enabled technology to deliver and manage remote video and telephonic modalities.

ASTM F3130-18 Certification

Received ASTM F3130-18 Certification, an elite distinction achieved by only three language agencies.

Boostlingo Network

Approved as a Boostlingo Professional Interpreter Network Member to fulfill overflow volumes.

California DHCS Interpreter Pilot Project

Awarded California State Department of Health Care Services Interpreter Pilot Project to create a unique pilot program that seeks to understand the nature of on-site and remotely delivered health care interpreting services throughout the state.

HQ & VRI Expansion

Relocated in Rancho Cordova, CA to unify operations and expand the VRI call center with updated technologies.

Language World’s Dual Celebration

Nominated as one of Sacramento’s Best Places to Work for 2023!

 

Recognized as the 2023 Medium Business of the Year at the Rancho Cordova Chamber of Commerce 60th Anniversary Gala.

two women having a discussion over a laptop in the workplace an office setting
  • portrait of a young professional woman A woman wearing a headset and smiling
  • two colleagues having a discussion over a laptop in the workplace employees in a call center
a man leaning on a desk and speaking with another person A group of people having a discussion about something on a computer
a man leaning on a desk and speaking with another person
  • two women having a discussion over a laptop in the workplace
  • two colleagues having a discussion over a laptop in the workplace

Our Mission

To improve the quality of life and reduce disparities for Limited English Proficient (LEP) people by facilitating access and understanding across cultures and languages.

AND

To provide training and opportunities to future bilingual leaders to leverage their expertise while maintaining a cultural and linguistic link to their heritage.

Our Vision

To be a recognized leader in excellent cultural and linguistic services for the nation’s institutions, government agencies and consumers;

To elevate the profession by employing highly qualified, bilingual, bi-cultural professionals who desire to serve their respective communities;

To promote wellness and cross-cultural understanding in an increasingly complex and culturally diverse nation.

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Language Professionals

We’ve built an incredible team full of passionate and talented language experts who bridge divides of language and culture on a daily basis.

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Meet Our Talented Team

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Portrait of William Glasser
William Glasser

President and Founder

Portrait of Lisa Spagnoli
Lisa Spagnoli

Vice President of Operations

Will Gould

Vice President, General Manager

Portrait of Monica Thomasini
Monica Thomasini

Director of Interpreter Services

Portrait of Abdullah Hamidi
Abdullah Hamidi

Interpreter Manager

Portrait of Vangie Oliveira
Vangie Oliveira

Interpreter Manager

Portrait of Zesina Haquet
Zesina Haquet

Recruiter

David Johnson

Translations Project Manager

Mandy Hwang

Marketing Manager

Jeanette Jewell

Sr. Staffing Manager

Emily Nestor

Human Resources Manager

Jazmin León

Quality Assurance Coach

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Community Engagement

Language World is proud to serve our community through Language World Serves. We volunteer our talents and donate resources in service to our diverse community in celebration of our differences.

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See Upcoming Events

May 2022

  1. May 14, 2022 @ 2:45 PM - 3:45 PM

    San Jose Marriot, 301 South Market Street • San Jose, CA 95113
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June 2022

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July 2022

  1. July 21, 2022 @ 12:00 PM - 3:00 PM

    Language World, 2860 Gold Tailings Court • Rancho Cordova, CA 95670
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August 2022

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September 2022

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October 2022

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December 2022

  1. Sacramento Children’s Home – Holiday Giving Program

    December 1, 2022 @

    Language World, 2860 Gold Tailings Court Rancho Cordova, CA 95670
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January 2023

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February 2023

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March 2023

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April 2023

  1. April 20, 2023 @ 12:00 PM - 1:00 PM

    Kimpton Sawyer Hotel, 500 J Street, Sacramento, CA 95814
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May 2023

  1. May 13, 2023 @ 5:00 PM - 9:00 PM

    Village Green Park, 3141 Bridgeway Drive Rancho Cordova, CA
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June 2023

  1. June 22, 2023 @ 10:00 AM - 2:00 PM

    Rancho Cordova City Hall, 2729 Prospect Park Drive Rancho Cordova, California 95670
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July 2023

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August 2023

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September 2023

  1. September 19, 2023 @ 10:00 AM - 4:30 PM

    CSU Sacramento University Ballroom, 6000 J St, Sacramento, CA 95819
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October 2023

  1. October 5, 2023 @ 11:00 AM - 2:00 PM

    Hyatt Regency Sacramento, 1209 L St, Sacramento, CA 95814, USA
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Staff World

Staff World is the dynamic staffing division of Language World and has over the past 10 years successfully placed thousands of skilled individuals into temporary or permanent placement positions for employers.

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