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Independent to W-2 Interpreters
Transitioned all Independent Contract interpreters to W-2 employees a first for a California based on-site, spoken language interpreting agency.

Fluency Chosen as Key Vendor for Bay Area’s First Multi-Payor Interpreting Network
Fluency, Inc. selected as the primary vendor to establish the Bay Area’s first regional, multi-payor network for on-site spoken language interpreting in partnership with Alameda County, and the Alameda Contra Costa Medical Association.