Archives

HQ & VRI Center Expansion Relocated in Rancho Cordova, CA to unify operations and expand the VRI call center with updated technologies.

California DHCS Interpreter Pilot Project Awarded California State Department of Health Care Services Interpreter Pilot Project to create a unique pilot program that seeks to understand the nature of on-site and remotely delivered health care interpreting services throughout the state.

Boostlingo Professional Interpreter Network Member Approved as a Boostlingo Professional Interpreter Network Member to fulfill overflow volumes.

ASTM F3130-18 Certification Received ASTM F3130-18 Certification, an elite distinction achieved by only three language agencies.

Collaboration with American River College: Healthcare Interpreter Preceptorships Partnered with American River College to offer preceptorships to students enrolled in the Healthcare Interpreting Program. Remote Communication with Twilio Technology Deployed cutting-edge Twilio-enabled technology to deliver and manage remote video and telephonic modalities.

VRI Call Center in Sacramento Opened state-of-the-art 21-seat VRI call center in Sacramento.

Staffing Solutions for UCSF & Children’s Hospital Oakland Pioneered sourcing, and staffing of full-time/part-time shift workers for UCSF Hospital and Clinics and Children’s Hospital Oakland.

VRI Call Center Opened Video Remote Interpreting call center in Sacramento – to provide overflow Spanish language interpreters to the Health Care Interpreting Network of nationally recognized hospitals. Interpreting for Mexican Presidents in California Interpreted for the two Mexican Presidents, during their official visits to California. – President Vicente Fox (2002, California Chamber of Commerce)..Read More

Award-Winning PSA: Interpreters Save Lives Producer of the world-famous Interpreters Save Lives Public Service Announcement, a national ADDY Award-winning public awareness ad that has been utilized worldwide for teaching and public education purposes.

Independent to W-2 Interpreters Transitioned all Independent Contract interpreters to W-2 employees a first for a California based on-site, spoken language interpreting agency. Fluency Chosen as Key Vendor for Bay Area’s First Multi-Payor Interpreting Network Fluency, Inc. selected as the primary vendor to establish the Bay Area’s first regional, multi-payor network for on-site spoken language..Read More